Support
Need help? We're here to assist you with anything related to Casa.
In-App Chat
Use the AI assistant inside the Casa app for instant help with your property management.
Available 24/7 in the appFrequently Asked Questions
How do I reset my password?
Tap "Forgot password" on the sign-in screen and we'll send a reset link to your email address.
How do I connect with my tenant or landlord?
Property owners can generate a connection code from the app and share it with their tenants. Tenants enter this code during setup to link their account to the property.
How do I cancel my subscription?
Go to Settings > Subscription in the owner app and tap "Cancel Subscription". You'll continue to have access until the end of your current billing period.
Is my data secure?
Yes. Casa uses bank-level encryption and is hosted on Australian servers. We comply with the Australian Privacy Act 1988. Read more in our Privacy Policy.
What states does Casa support?
Casa is designed for Australian property owners and tenants. Our system is built with awareness of state-specific tenancy legislation across NSW, VIC, QLD, SA, WA, TAS, NT, and ACT.
Looking for legal information? Privacy Policy · Terms of Service